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Resource Management Services, Inc. (RMS) is nationally recognized as a leader and innovator in the collection and recovery industry.
Collection, compliance and recovery industry leaders have chosen to partner with Resource Management Services, Inc. because our work is built on a solid foundation of ethics,
experience, reliability and quality. Oversight and auditing of third party vendors has been the core of our company's products and services offerings since our inception in 1986.
Through our extensive consulting work with companies throughout the United States and abroad, we have found that "people do what you inspect, rather than what you expect."
For this reason, we have always encouraged our clients to develop, implement and communicate comprehensive, objective compliance and oversight programs. We provide them with the information,
tools, techniques, training and resources they need to succeed with these programs, either independently or with our assistance.
Resource Management Services, Inc. has helped hundreds of organizations ensure compliance with laws, rules and regulations, while also improving efficiencies and minimizing
risk. Effective vendor oversight not only protects the consumers, but creates stronger and more effective relationships between the client and the vendor. By providing an independent,
unbiased source of this audit and oversight, Resource Management Services, Inc. has worked with many of the largest banks and consumer financial services providers, as well as many other
industries, including retailers, telcom, utilities and more.
Resource Management Services, Inc. focuses on supporting their client's goals of minimizing risk while collecting on delinquent accounts. Whether creditors are collecting
with internal efforts, or through partnerships with outsource providers and other industry vendors, Resource Management Services, Inc. provides the client with reliable, insightful and
innovative consulting services, compliance oversight with a concentration on protecting the consumer while protecting the organization.
The synergy of our combination of products and services - compliance management systems, third party oversight, compliance and performance auditing, consulting, research
and benchmarking, training courses, Recovery Management Network sponsorship, and our conferences, Collection and Recovery Solutions and Debt Connection Symposium and Expo, provides the
opportunity to continuously exceed expectations for our clients.
We are proud to be a PCI compliant and woman-owned company.
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Third Party Vendor
Auditing Workshop
For compliance officers, vendor
managers or collection agency auditors, learn strategy and practical tips for auditing collection activities, whether at your own shop or at one of your vendor's operations. Incorporate
compliance, consumer protection and effectiveness into your audit. More... |
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Collection Management Training
Collection Management Training teaches front-line
collection supervisors and managers the fundamentals necessary for working with both experienced and inexperienced collectors - providing the knowledge and tools necessary to coach and
develop the team to maximize collection performance. More... |
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All images and content, unless otherwise noted, are copyrighted and a product of Resource Management Services, Inc., and may not be used without permission.
Some artwork is trademarked and copyrighted by their respective owners and noted where known.
No images or content on this site may be reproduced or distributed without consent of Resource Management Services, Inc. or the copyright holder.
Resource Management Services, Inc. is a service mark of Resource Management Services, Inc.
PO Box 2587, Santa Fe Springs, CA 90670. Contact 562-906-1101
if there are any questions.
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